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8043 Posts in 1856 Topics- by 2099 Members - Latest Member: roi
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Author Topic: Concern about support  (Read 262 times)
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Steve R
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« on: February 20, 2004, 06:53:00 PM »

I like the look and price of your product. I am concerned when coming to this forum that there are 4 requests for help from last month that are unanswerd. Why is that ?

Makes a potential purchaser like myself very nervous.

I do have a question also. The features page indicates
a 3 month display is possible, but the demo admin area doesn't seem to have any adjustments at all for length of display parameter. Why ?


Steve

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DanO
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Please don't PM me. Post in the open forum.


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« Reply #1 on: February 21, 2004, 01:16:00 PM »

** The features page indicates a 3 month display is possible, but the demo admin area doesn't seem to have any adjustments at all for length of display parameter. Why ?

The only way I know that to be possible is by editing the display template. There are user contributed templates with that time span built in and also a 'year view' option available from the Unofficial CalendarScript - Mods and Plugins site.

If you don't want to use those templates maybe you can look to see how its done then modify your own?

** I am concerned when coming to this forum that there are 4 requests for help from last month that are unanswerd. Why is that ? **

Maybe no one knows the answer or not enough details were given?

Matt (CalendarScript's author) has stated previously that CalendarScript relies on users to provide support to each other but he tries to visit and answer's question here as much as his time permits.

IMO you should realize that CalendarScript is shareware and that other commercial products which are as well developed are many times as expensive if not in the thousand dollar range to purchase. At that price range it is easy for an author to devote more time to personalized help, for $85... less so.

JMO

Dan O.


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