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Author Topic: GoDaddy Problems - Can't Reinstall  (Read 265 times)
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jeremyandrebecca
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« on: June 17, 2004, 06:09:00 PM »

I have wasted away a couple of days on this now and I am at my wits end.  I sure hope someone can help me because I'm getting no help whatsoever from GoDaddy.

Our calendar (http://www.praisecenterchurch.org  --  then go to EVENTS > CHURCH CALENDARS) was working perfectly and beautifully after my initial very simple installation some time ago thanks to the bat file.  Then a couple of weeks ago, it just quit working.  When trying to access the calendars, we would get the following Internal Server Error message:

-------------------------------------------

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, support@supportwebsite.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Apache/1.3.29 Server at www.praisecenterchurch.org  Port 80

-----------------------------------------------------

OK.  So I ran the debugger.  (Great little tool!)  And, after also checking with GoDaddy, it seems they have moved the CGI folder into some kind of Sbox configuration.  (The debugger said "•The file does not exist" for all the CalendarScript files.)  So I'm thinking all I need to do is change the path to the new absolute path:

/var/chroot/home/content/p/r/a/praisecenter/html/cgi/

But, to no avail.  So I thought I'd just reinstall to the new absolute path with the bat file.  Again, a no go.  It keeps telling me the directory doesn't exist.  But, if you go to http://www.praisecenterchurch.org/cgi  ,  you can see that the directory most certainly does exist, but in the new location.  However, the server can't see the script, and the script can't see the directory.  Or something like that.

I'm pulling my hair out over here.  Can anyone help me?  Thanks, in advance, for the assistance.

Jeremy

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Aaron Mersberg
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« Reply #1 on: August 02, 2004, 07:18:00 PM »

I am having the same frustrations with Go Daddy, except that I have changed the BASE DIR location in my config.txt file and the script appears to be running.  The calendar appears, and I can even click on the LOGIN link....the problem is that once I try to go into any ADMIN functions, I keep getting an error.  Something on the GO DADDY server is changing the BASE URL to include a reference to "cgi-bin/sbox/" which DOESN'T EXIST!  There is no way for me to alter this, so it is really screwing me up.
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