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Author Topic: Major Issue - MIssing Info  (Read 1889 times)
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LadyDi
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« on: September 25, 2006, 01:08:00 PM »

Can't locate ConfigFile.pm in @INC (@INC contains: /hsphere/local/home/user/mydomain.com/cgi-bin/calendarscript/lib /usr/lib/perl5/5.6.1/i386-linux /usr/lib/perl5/5.6.1 /usr/lib/perl5/site_perl/5.6.1/i386-linux /usr/lib/perl5/site_perl/5.6.1 /usr/lib/perl5/site_perl/5.6.0/i386-linux /usr/lib/perl5/site_perl/5.6.0 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.6.1/i386-linux /usr/lib/perl5/vendor_perl/5.6.1 /usr/lib/perl5/vendor_perl .) at calendar.pl line 34.  
BEGIN failed--compilation aborted at calendar.pl line 41.  
[Mon Sep 25 12:57:35 2006] [error] [client 80.97.186.36] Premature end of script headers: /hsphere/local/home/user/mydomain.com/cgi-bin/calendar.pl  
********************************************

**(tech support left this one)**


cgi-bin/calendar_admin.pl
Can't locate ConfigFile.pm in @INC (@INC contains:

/hsphere/local/home/user/mydomain.com/cgi-bin/calendarscri

pt/plugins

/hsphere/local/home/user/mydomain.com/cgi-bin/calendarscri

pt/lib /usr/lib/perl5/5.6.1/i386-linux /usr/lib/perl5/5.6.1 /usr/lib/perl5/site_perl/5.6.1/i386-linux /usr/lib/perl5/site_perl/5.6.1 /usr/lib/perl5/site_perl/5.6.0/i386-linux /usr/lib/perl5/site_perl/5.6.0 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.6.1/i386-linux /usr/lib/perl5/vendor_perl/5.6.1 /usr/lib/perl5/vendor_perl .) at cgi-bin/calendar_admin.pl line 42.
BEGIN failed--compilation aborted at cgi-bin/calendar_admin.pl line 48.

cgi-bin/calendar.pl
Can't locate ConfigFile.pm in @INC (@INC contains:

/hsphere/local/home/user/mydomain.com/cgi-bin/calendarscri

pt/lib /usr/lib/perl5/5.6.1/i386-linux /usr/lib/perl5/5.6.1 /usr/lib/perl5/site_perl/5.6.1/i386-linux /usr/lib/perl5/site_perl/5.6.1 /usr/lib/perl5/site_perl/5.6.0/i386-linux /usr/lib/perl5/site_perl/5.6.0 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.6.1/i386-linux /usr/lib/perl5/vendor_perl/5.6.1 /usr/lib/perl5/vendor_perl .) at cgi-bin/calendar.pl line 34.
BEGIN failed--compilation aborted at cgi-bin/calendar.pl line 41.


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SHAGGY's Studio.com
www.shaggysstudio.com


[This message has been edited by LadyDi (edited September 25, 2006).]

[This message has been edited by LadyDi (edited September 25, 2006).]

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DanO
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« Reply #1 on: September 25, 2006, 04:24:00 PM »

** Can't locate ConfigFile.pm **

Is that file in the /hsphere/local/home/user/mydomain.com/cgi-bin/calendarscript/lib directory?

Are you sure that is the correct path to your web space on the server?

Can I also assume this only occurred after moving the script to another server, going by the comment you posted in the other forum message? Or are you a different user than 2LadyDi??

Dan O.

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LadyDi
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« Reply #2 on: September 26, 2006, 06:36:00 AM »

I moved it and everything was fine. and then bam, nothing. And yep, I am the same Lady Di, 2Lady Di and the contact person you emailed as well. I forgot my password and so...


The correct path has my user name and domain, which I removed, do you need it? I did not know if I should post it publicly or not.

Thanks!!

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DanO
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« Reply #3 on: September 26, 2006, 12:23:00 PM »

**  moved it and everything was fine. and then bam, nothing. **

Did you check to see if maybe something happened to that file??

I'm afraid I have no other ideas besides maybe some sort of server problem.

Dan O.

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LadyDi
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« Reply #4 on: September 26, 2006, 09:16:00 PM »

Dan O - I checked the old server directory/directories. That file is not there. So can I just d/l it and then upload it to get this working? Where do I get it again I guess is the end question?

I am confused as to where it was lost?!?!!? Maybe if you could explain what it is and what it does, this would be great knowledge for me too.

Thank you always!!

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www.shaggysstudio.com


[This message has been edited by LadyDi (edited September 26, 2006).]

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DanO
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« Reply #5 on: September 27, 2006, 12:34:00 AM »

** I checked the old server directory/directories. That file is not there. **

You must not have been looking in the right place as AFAIK the script will not work without it. The files that should be in the /calendarscript/lib/ directory are:

asp.inc
calendars.inc
CGISession.inc
ConfigFile.pm
Date.inc
DBFile.pm
DBFileUtil.inc
Event.inc
flock.inc
HTML.pm
SimpleDateFormat.pm
TimeLocal.inc
User.pm

** So can I just d/l it and then upload it to get this working?  **

It surely won't work without that file so uploading it will at least be needed. You might want to make sure all the rest of the files that are suppose to be in that directory are there are too.

** Where do I get it again I guess is the end question? **

You should be able to get it from the backup of the original site as if it was working, it should be there. You could also probably get it by downloading the CS package again or I assume you originally unzipped the script locally, in which case you may already have a copy on your computer.

** Maybe if you could explain what it is and what it does **

I have no idea what that specific file (nor most of the individual script files) does on its own.

** I am confused as to where it was lost?  **

It's unlikely anyone here could tell you. If the script was working before than it had to be there are one time. Only someone with access to your server could have changed that. Maybe a server glitch?

JMO

Dan O.

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LadyDi
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« Reply #6 on: September 27, 2006, 07:25:00 AM »

Dan O - man you are so very patient. Thanks loads for the assistance you are giving me. Here's what is in the file on the old server:

asp.inc
calendars.inc
CGISession.inc
Config.pm
Copy.pm
Date.inc
DBFile,pm
DBFileUtil.inc
Event.inc
flock.inc
HTML.pm
permissions.inc
SimpleDateFormat.pm
TimeLocal.inc
User.pm

And that's all folks!!

Ok, back with an edit b/c I am seriously confused now. I tried to access the calendar and here's the message I rec'd:

Software error:
Undefined subroutine &main::getCalendarInfo called at calendar.pl line 337.

Here's what Tech Support left me in the Help Section:

I have corrected your script to use Config.pm file instaed of ConfigFile.pm (seems taht your application just require to be edited before using).
So, now

 
is working.
However,
http://www.shaggysstudio.com/cgi-bin/calendar.pl  returns error:
Undefined subroutine &main::getCalendarInfo called at calendar.pl line 335.
(I have configured both files to display errror directly in browser instead of researching in the error logs)
It means that function getCalendarInfo was not defined in all included files:
require "asp.inc";
require "DBFile.pm";
require "DBFileUtil.inc";
require "TimeLocal.inc";
require "Date.inc";
require "Config.pm";
require "Event.inc";
require "HTML.pm";
require "CGISession.inc";
require "User.pm";
require "SimpleDateFormat.pm";
require "calendars.inc";

Could you please check, where this function is and add include of this file, or just add this sub to your files.

I need some sleep b/c I am really lost. Tongue

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SHAGGY's Studio.com
www.shaggysstudio.com


[This message has been edited by LadyDi (edited September 27, 2006).]

[This message has been edited by LadyDi (edited September 27, 2006).]

[This message has been edited by LadyDi (edited September 27, 2006).]

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DanO
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« Reply #7 on: September 27, 2006, 12:16:00 PM »

I think there's something you're not telling us. ConfigFile.pm should be present for a current version of CalendarScript, Config.pm only for an older version.

Did you attempt to upgrade the installation when the problems started and never bothered to mention it?!?

Dan O.


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LadyDi
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« Reply #8 on: September 27, 2006, 01:38:00 PM »

Dan O - yes, please forgive me. I did ask Tech Support how to upgrade to the latest version once I moved it. This was after it was working fine though. So is this where the mess up is? Still... I did not attempt to do it myself b/c if you recall, I emailed you on it.

Sounds like I should just install my old calendar from my old server. But as I said, that ConfigFile.pm is not in that 'lib' folder over there either.

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LadyDi
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« Reply #9 on: September 27, 2006, 02:10:00 PM »

Problem solved. I put the old calendar from the old host back up.

But... I did try to do the upgrade on my own by d/l'ing the 3.21 tar.gz AND .zip. In that upgrade the only file that is in the 'lib' folder is a DBFile.pm and then there is a templates/admin/Enlgish folder that contains a HTML feedback page. Paths were changed to correct server path.
I got the calendar_admin.pl page to work fine. I saw default calendar and then click it only to get a blank white screen. The calendar.pl gave me a blank white screen as well. I am finished.


So since the older version works fine... it is up and running. Consider this post closed.

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DanO
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« Reply #10 on: September 28, 2006, 02:51:00 AM »

In the future it would help if you mentioned all relevant details that transpired which might be involved in your question/problem. Eg. You didn't state that this all occurred after moving it to a different server and you also didn't state that someone attempted to upgrade it. Both are fairly significant omissions.

JMO

** Problem solved. **

Glad to hear it.  

Dan O.

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LadyDi
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« Reply #11 on: September 28, 2006, 01:28:00 PM »

My apologies as there has been a lot going on online as well as off. Moving a 2 gig website again was nt what I was planning but, more space, same $$... could not pass it by. Anyhow, my mother was hospitalized during this site move. As well as being on 3 different shift sechedules at work in about 4 weeks... it's been a wee rough. The upgrade info attempt was not left out mean spiritedly. I just totally forgot that I had asked for assistence with that too.

Thank you for all your posts Dan O no matter. You've been here for a few years and I, at least, appreciate all the information and patience you've shown me.

Bless

Di

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DanO
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« Reply #12 on: September 28, 2006, 10:18:00 PM »

I hope your mother's feeling better. Good luck with your new site.

Dan O.

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LadyDi
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« Reply #13 on: August 19, 2007, 02:39:25 AM »

Dan - first off glad to see you are still here supporting when no one else could/would.

Ok, I am back to try to get the upgrade working.  I have version 3. 0 and in the 'lib' directory I have Config. pm bu. . .  I have searched all directories and I do not see the calendar_admin. pl.  So my questions are

1) where should calendar_admin. pl be directory wise?

2) should my calendar be working w/out that file?? And yes, I have no problem loggin in and adding/editing info

I am not moving and not getting server TS on this issue but since I had the ConfigDB. pm issue, thought I'd start fresh. . .  again.  Thanks always for the time and effort to respond.
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DanO
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« Reply #14 on: August 20, 2007, 02:04:48 AM »

** where should calendar_admin.pl be directory wise? **

Usually the same directory as the calendar.pl file but you could have put it anywhere you liked.

** 2) should my calendar be working w/out that file?? **

Sure, you just won't be able to perform any administration functions.

** And yes, I have no problem logging in and adding/editing info **

Than the calendar_admin. pl file has to be there somewhere. What's the URL when you're performing administration functions? That path is where that file should be.

Dan O.
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