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8043 Posts in 1856 Topics- by 2099 Members - Latest Member: roi
Calendar Script CommunitySetup and InstallationInstallation and Setup (Moderators: scott, DanO, Marty)Two-year troubleshooting and I'm still stuck
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mdutch
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« on: March 05, 2004, 11:52:00 AM »

Purchased this from you two years ago.  Have NEVER been able to get it to work on our hosted server.

Started over today with the new version, changed the path names in all three .pl programs, and have included output documented below.  I am NOT a perl programmer or Unix admin, just a user trying to follow the documentation.  I'm very disappointed that I spent the money on this program so far, as I've had nothing but headaches trying to get it running.  It looks like it ought to be a great addition to our organization, but so far it's been a giant waste of my time.
I would REALLY APPRECIATE your help in getting this up and running finally.

OS:            Linux / Apache
Browser:       Netscape 7.2
Ascii upload:  Yes
CHMOD:         Yes
Perl Path:     OK, v 5.8.0

debug.pl run from shell via telnet:
==================================
Set-cookie: calendarscriptdebug=1;path=/
Content-type: text/html

<HTML><HEAD><TITLE>CalendarScript Debugger</TITLE></HEAD>
<BODY>
<B><U>CalendarScript Debugger</U></B><BR><BR>
   <form method="GET"><input type="hidden" name="test" value="success"></form>
   <B>Testing for Javascript and Cookies...</B>
   <BR><BR>
   If you see this message for more than a few seconds, then Javascript is not enabled in your browser.
   <BR><BR>
   Javascript is required to run the calendar_admin application. Please enable it and run the debug application again!
   <SCRIPT LANGUAGE="JavaScript">
   setTimeout("document.forms[0].submit()",2000);
   </SCRIPT>
</BODY></HTML>

debug.pl run in Browser:
========================
CalendarScript Debugger

It appears that you are running mod_perl on your server, and this script is running under it. CalendarScript does not support running under mod_perl. It must either be disabled or the script must be placed in a directory which is not under mod_perl control. Once this problem is fixed, please re-run this debugger to check for any further errors!

Server error log:
=================
[Fri Mar  5 09:22:18 2004] [error] Can't locate asp.inc in @INC (@INC contains: /home/troop890/www/calendarscript/lib /home/sycommhip6/include /usr/lib/perl5/site_perl/5.8.0//i686-linux /usr/lib/perl5/site_perl/5.8.0/ /usr/lib/perl5/5.8.0/i686-linux /usr/lib/perl5/5.8.0 /usr/lib/perl5/site_perl/5.8.0/i686-linux /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl . /usr/local/apache/ /usr/local/apache/lib/perl) at /home/troop890/cgi-bin/calendar.pl line 29.
BEGIN failed--compilation aborted at /home/troop890/cgi-bin/calendar.pl line 41.

[Fri Mar  5 09:22:19 2004] [error] [client 66.180.103.41] File does not exist: /home/troop890/www/favicon.ico
[Fri Mar  5 09:22:54 2004] [error] Can't locate SimpleDateFormat.pm in @INC (@INC contains: /home/troop890/www/calendarscript/lib /home/sycommhip6/include /usr/lib/perl5/site_perl/5.8.0//i686-linux /usr/lib/perl5/site_perl/5.8.0/ /usr/lib/perl5/5.8.0/i686-linux /usr/lib/perl5/5.8.0 /usr/lib/perl5/site_perl/5.8.0/i686-linux /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl . /usr/local/apache/ /usr/local/apache/lib/perl) at /home/troop890/cgi-bin/calendar.pl line 39.
BEGIN failed--compilation aborted at /home/troop890/cgi-bin/calendar.pl line 41.

[Fri Mar  5 09:22:58 2004] [error] Can't call method "get" on an undefined value at /home/troop890/cgi-bin/calendarscript/lib/HTML.pm line 46.

[Fri Mar  5 09:23:03 2004] [error] Can't call method "get" on an undefined value at /home/troop890/cgi-bin/calendarscript/lib/HTML.pm line 46.

[Fri Mar  5 09:23:14 2004] [error] Undefined subroutine &Apache::ROOTwww_2etroop890_2eorg::cgi_2dbin::calendar_admin_2epl::ASPLoadTemplate called at /home/troop890/cgi-bin/calendar_admin.pl line 70.

[Fri Mar  5 09:29:32 2004] [error] access to /home/troop890/cgi-bin/debug.pl failed for 66.180.103.41, reason: file permissions deny server execution

[Fri Mar  5 09:33:48 2004] [error] [client 66.180.103.41] File does not exist: /home/troop890/www/favicon.ico

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Scott
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« Reply #1 on: March 05, 2004, 02:41:00 PM »

Well, the debug says it all:

It appears that you are running mod_perl on your server, and this script is running under it. CalendarScript does not support running under mod_perl. It must either be disabled or the script must be placed in a directory which is not under mod_perl control. Once this problem is fixed, please re-run this debugger to check for any further errors!

You cannot run CalendarScript on a mod_perl server. Find out from your web host to disable mod_perl, or put CalendarScript into a location on your server where it isn't run with mod_perl. This is something only your web host can assist you with.

------------------
Scott
CalendarScript.com


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